Aphrodite Online Casino Privacy Policy

At Aphrodite Online Casino, we are fully committed to protecting your personal data and ensuring that your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use our services at aphrodite.casino. By registering an account or continuing to use our platform, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions about how we handle your data.

Who We Are

We operate Aphrodite Online Casino as a licensed online gambling platform holding a Curacao licence. Our casino provides a wide range of gaming services to players across international markets, offering over 3,000 titles from leading game providers including Pragmatic Play, NetEnt, Evolution Gaming, and many more. If you have any privacy-related concerns, you may reach us directly at support@aphrodite.casino or complaints@aphrodite.casino.

What Information We Collect

When you register and use our services at Aphrodite Casino, we may collect the following categories of personal information:

  • Full name, date of birth, and contact details such as email address and phone number
  • Residential address and country of residence
  • Copies of identification documents for KYC (Know Your Customer) verification
  • Financial information, including payment method details and transaction history
  • Login credentials and account preferences
  • Gameplay activity, betting history, and bonus usage
  • Device information, IP address, and browser type
  • Communications you send us via live chat or email

At Aphrodite Online Casino, we may also collect data automatically when you interact with our platform, including session data, cookies, and usage statistics. This helps us improve our services and ensure a secure, personalised experience for every player.

How We Use Your Information

We at Aphrodite Casino use the personal data we collect for several legitimate purposes, including:

  • Creating and managing your player account
  • Processing deposits and withdrawals, including cryptocurrency transactions in BTC, ETH, USDT, and other supported assets
  • Verifying your identity in compliance with anti-money laundering (AML) and responsible gambling regulations
  • Administering bonuses and promotional offers, such as our Welcome Bonus package of up to €5,000
  • Providing 24/7 customer support via live chat and email
  • Detecting and preventing fraud, collusion, or other prohibited behaviour
  • Complying with our legal and regulatory obligations under our Curacao licence
  • Improving the performance and content of our platform
  • Sending you relevant communications, where you have opted in to receive them

Legal Basis for Processing

Our processing of your personal data is based on one or more of the following legal grounds:

  • Contractual necessity: We process your data to fulfil the agreement between you and Aphrodite Online Casino when you register and use our services.
  • Legal obligation: We are required to process certain data to comply with applicable laws and regulations, including KYC, AML, and responsible gambling requirements.
  • Legitimate interests: We may process data where it is necessary for our legitimate business interests, such as fraud prevention and security monitoring.
  • Consent: Where required, we will ask for your explicit consent before processing your data for specific purposes such as marketing communications.

Sharing Your Personal Data

We do not sell your personal data to third parties. However, at Aphrodite Casino, we may share your information with trusted partners and service providers in the following circumstances:

  • Payment processors and financial institutions to facilitate transactions via Visa, Mastercard, American Express, Giropay, Sofort, and cryptocurrency networks
  • Identity verification and fraud prevention providers
  • Game software providers and platform technology partners
  • Regulatory authorities and law enforcement agencies, where legally required
  • Affiliate partners operating under our affiliate programme, in accordance with applicable data protection standards

All third parties we engage are contractually required to protect your data and use it only for the specified purpose. We at Aphrodite Online Casino take the security of your information seriously and apply appropriate safeguards in all data-sharing arrangements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies allow us to recognise your device, remember your preferences, and analyse how our site is used. At Aphrodite Casino, we use the following types of cookies:

  • Essential cookies: Required for the operation of our website and login functionality
  • Performance cookies: Help us understand how players interact with our platform
  • Functional cookies: Remember your language and regional preferences
  • Marketing cookies: Used to deliver relevant promotional content, where consent has been given

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by law or regulation. At Aphrodite Online Casino, we may keep certain records for up to five years following account closure in order to meet our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data held by Aphrodite Casino:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your data, subject to legal retention requirements
  • The right to restrict or object to certain types of processing
  • The right to data portability in a structured, machine-readable format
  • The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at support@aphrodite.casino. We will respond to your request within a reasonable timeframe in accordance with applicable data protection law.

Data Security

We at Aphrodite Online Casino implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These measures include SSL encryption, secure server infrastructure, and strict internal access controls. While we make every effort to safeguard your data, no system can guarantee absolute security, and we encourage you to keep your login aphrodite casino credentials confidential at all times.

Children's Privacy

Our services are strictly intended for individuals aged 18 or over. We do not knowingly collect personal data from minors. If we become aware that a person under the age of 18 has provided us with personal data, we will take immediate steps to delete that information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will notify you via email or through a prominent notice on the Aphrodite Online Casino platform. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Aphrodite Casino handles your personal data, please do not hesitate to reach out to us. You can contact our support team at any time via live chat on our website or by email at support@aphrodite.casino. For formal complaints, please write to us at complaints@aphrodite.casino. We are here to help and are committed to resolving any privacy concerns you may have promptly and transparently.